Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
Are Creed fragrances authentic and original?
Yes, all products sold on our official website are 100% authentic, handcrafted using the finest ingredients and traditional infusion techniques.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy for perfumes?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on fragrances that have been sprayed.
Do you offer complimentary samples with orders?
Yes, every fragrance order includes a selection of complimentary samples so you can explore other scents from our collection.
How should I store my Creed fragrance to maintain its quality?
To preserve the integrity of the essential oils, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options like Klarna.